Christmas at City Retreat
Strawberry Lift at City Retreat
A strong belief in the power of touch and the use of absolute essential oils

The story of City Retreat

The story of City Retreat

I can’t believe it’s almost 15 years since my dream to open a luxurious beauty salon in Newcastle came to fruition. The time has flown by since then, so I thought I’d share the story of City Retreat with you to celebrate.

Back in 2004 I was working as a lecturer in beauty therapy. In those days I’d pore over brochures for luxury, rural retreats and make wish lists of places to visit for quality treatments and time for relaxation.

I’d noticed that, being based in Newcastle, one had to leave the city to find a beautiful spa destination, which seemed a shame.

And that’s where my dream to create a luxurious, urban hideaway began. I set about creating a smaller version of the sumptuous, large-scale, rural retreats I was reading about – City Retreat was born.

The early days of City Retreat

Initially situated on the Swan House Roundabout in Newcastle (now known as 55 Degrees North), City Retreat first opened its doors in October 2004. We started out with a small team of four therapists (including me) and my wonderful Mum on reception and strived to provide the latest cutting-edge treatments.

Right from the outset we drew up a menu of around 100 therapies for clients to choose from. We partnered with the most reputable brands and established ourselves as a luxury spa retreat in the city, where every treatment is executed with passion and a dedication to delivering the best treatments available in Newcastle.

As the business grew, in size as well as success, we moved premises in 2013 to our current location in the heart of Jesmond. We love the addition of our private facilities, available to hire by the day or just an hour or two – the perfect antidote to the hustle and bustle of the city, but right there on your doorstep in urban Jesmond.

I’m so proud of City Retreat and the fabulous client base we’ve built up over the years. We now have a team of 11 amazing therapists and a diverse range of new and returning clients.

We’re an award-winning beauty salon

Along the 15-year journey we’ve picked up some incredible industry award nominations. City Retreat has been shortlisted for more than 30 beauty industry awards and has walked away with no fewer than four illustrious trophies:

  • 2008 – Winner of the Best British Beauty Salon in the British Professional Beauty Awards
  • 2016 – Winner of the Best British Beauty Salon: North East 2016 in the British Professional Beauty Regional Awards
  • 2017 – Beauty Salon Employer of the Year Award
  • 2017 – Winner of the Best British Beauty Salon in the British Professional Beauty Awards

And of course there was the year we were pipped to the top award by Harrods’ Urban Retreat – spectacular company to keep, I’m sure you’ll agree! 🙂 🙂

I firmly believe that we’ve achieved such success because we’ve always worked hard to offer the latest and best treatments available in the beauty industry and work alongside many reputable and established brands to deliver cutting-edge treatments. We love to be innovative and forward-thinking and, as a result, are constantly researching different brands, new treatments and various experiences in the beauty industry.

The launch of the Strawberry Lift

As an example of the forward-thinking nature of us as a team, we’re delighted to announce the arrival of the Strawberry Lift.

From June, clients regular and new will be able to book in for the latest in laser treatment for double chins.

The Strawberry Lift is the first non-invasive treatment for the face and neck area to offer instant results which last up to 18 months.

The first phase of the lift uses a warm laser light to shrink the unwanted fat cells around the cheeks, jowls and chin area to make you look instantly slimmer, in just a 12-minute treatment.

The second phase involves an ultrasound applicator which tightens the skin and promotes new collagen generation for firmer, younger looking skin. The results continue to improve over the following 12 weeks.

We’re so proud to offer revolutionary new treatments like this at City Retreat and you can find out more about this treatment soon.

Exclusive membership packages

It was during 2017 that we launched our exclusive membership packages which made a monthly spa treatment affordable, realistic and a part of the routine for so many of our customers. Find out more about the membership packages here.

Thank you for reading and for all the support you give us as our story develops.

Welcome to May!

🎈Lesley and the City Retreat team🎈

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