The team at City Retreat have all been individually selected for their outstanding passion and dedication to their clients and to the beauty industry as a whole. All of our team members embark upon an on-going professional training programme to ensure they meet the standards required at City Retreat as well as personal development training to help them excel personally throughout all aspects of their lives. We encourage our team members to continually develop both professionally and personally to ensure excellence throughout all levels of social and professional contact with our clients. Team members can feel confident that their needs and concerns are valued to ensure a happy and harmonious environment at City Retreat which in turn leads to a warm and friendly approach with our highly valued clientele.

Staff profiles

Lesley Castor - PhotographLesley Caster

Salon Owner/Beauty Therapist
Lesley has been involved in the beauty therapy industry for 22 years. Her vast experience includes working as a beauty therapist, college lecturer in beauty therapy, and is now the owner of one of the top beauty salons in Britain. Lesley wanted to open a luxury beauty salon and also bring the spa aspect to the city of Newcastle. City Retreat opened in October 2004 with the aim of offering first class beauty services in a warm, friendly and luxurious environment, where each client receives an outstanding and memorable experience.



  • Bachelor of Arts Degree in (Education and Training)
  • Cert Ed (Education & Training)
  • D7306 Basic Teaching Qualification
  • D7304 Internal Verifier Award
  • NVQ Level 3 Beauty Therapy
  • NVQ Level 3 Electrical Epilation
  • VTCT Media and Theatrical Make up
  • Elemis Face and Body Diploma
  • Guinot Face and Body¬† Diploma
  • Aromatherapy Associates Diploma
  • Bare Escentuals Mineral Make up Diploma
  • Clarins Face and Body Diploma
  • Decleaor Face and Body Diploma
  • Dermalogica
  • IPL Intense Pulsed Light Hair Removal, Skin Rejuvenation & Acne Diploma
  • Jessica Manicure & Pedicure Diploma
  • Creative Nail enhancements Diploma
  • Cal Gel Nail enhancements Diploma

Louise Snowdon
Front of House Manager

Amy Holdsworth
Team Manager

Donna Griffin
Assistant Manager

Danielle Childs
Principle Therapist

Joanna Campbell
Beauty Therapist

Toni Armstrong
Beauty Therapist

Lauren Sparling
Beauty Therapist

Andrea Appleyard-Coates
Beauty Therapist

Gemma Taylor-Wood
Beauty Therapist

Anne Oliver-Harvey
Semi Permanent Make-up


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