Team

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The team at City Retreat have all been individually selected for their outstanding passion and dedication to their clients and to the beauty industry as a whole. All of our team members embark upon an on-going professional training programme to ensure they meet the standards required at City Retreat as well as personal development training to help them excel personally throughout all aspects of their lives. We encourage our team members to continually develop both professionally and personally to ensure excellence throughout all levels of social and professional contact with our clients. Team members can feel confident that their needs and concerns are valued to ensure a happy and harmonious environment at City Retreat which in turn leads to a warm and friendly approach with our highly valued clientele.

Staff profiles

Lesley Caster

Salon Owner/Beauty Therapist
Lesley has been involved in the beauty therapy industry for 16 years. Her vast experience includes working as a beauty therapist, college lecturer in beauty therapy, and is now the owner of one of the top beauty salons in Britain. Lesley wanted to open a luxury beauty salon and also bring the spa aspect to the city of Newcastle. City Retreat opened in October 2004 with the aim of offering first class beauty services in a warm, friendly and luxurious environment, where each client receives an outstanding and memorable experience.

Qualifications

Bachelor of Arts Degree in (Education and Training)
Cert Ed (Education & Training)
D7306 Basic Teaching Qualification
D7304 Internal Verifier Award
NVQ Level 3 Beauty Therapy
NVQ Level 3 Electrical Epilation
VTCT Media and Theatrical Make up

Elemis Face and Body Diploma
Guinot Face and Body Diploma
Aromatherapy Associates Diploma
Bare Escentuals Mineral Make up Diploma
Clarins Face and Body Diploma
Decleaor Face and Body Diploma
Dermalogica
IPL Intense Pulsed Light Hair Removal, Skin Rejuvenation & Acne Diploma
Jessica Manicure & Pedicure Diploma
Creative Nail enhancements Diploma
Cal Gel Nail enhancements Diploma

Amy Fletcher

Salon Manager/Beauty Therapist (Newcastle)
Amy has been with City Retreat for 7 years, as a previous student of Lesley’s, she was offered the post of beauty therapist due to her high level of skill and her caring nature. During her 7 years at City Retreat Amy has blossomed into a wonderful, caring, highly competent, and dedicated therapist. Her dedication and her outstanding input to the successful workings of the salon have helped her in being promoted to her current level of salon manager and she is an extremely valued and integral member of the City Retreat team.

Louise Snowdon
Front of House Manager (Newcastle)