A strong belief in the power of touch and the use of absolute essential oils
Haven of tranquility, a place to escape the stresses and strains of urban living



The team at City Retreat have all been individually selected for their outstanding passion and dedication to their clients and to the beauty industry as a whole. All of our team members embark upon an on-going professional training programme to ensure they meet the standards required at City Retreat as well as personal development training to help them excel personally throughout all aspects of their lives. We encourage our team members to continually develop both professionally and personally to ensure excellence throughout all levels of social and professional contact with our clients. Team members can feel confident that their needs and concerns are valued to ensure a happy and harmonious environment at City Retreat which in turn leads to a warm and friendly approach with our highly valued clientele.

Staff profiles

Image of Lesley Caster, owner of City Retreat Beauty Salon and Day SpaLesley Caster

Salon Owner/Beauty Therapist
Lesley has been involved in the beauty therapy industry for 22 years. Her vast experience includes working as a beauty therapist, college lecturer in beauty therapy, and is now the owner of one of the top beauty salons in Britain. Lesley wanted to open a luxury beauty salon and also bring the spa aspect to the city of Newcastle. City Retreat opened in October 2004 with the aim of offering first class beauty services in a warm, friendly and luxurious environment, where each client receives an outstanding and memorable experience.




  • Bachelor of Arts Degree in (Education and Training)
  • Cert Ed (Education & Training)
  • D7306 Basic Teaching Qualification
  • D7304 Internal Verifier Award
  • NVQ Level 3 Beauty Therapy
  • NVQ Level 3 Electrical Epilation
  • VTCT Media and Theatrical Make up
  • Elemis Face and Body Diploma
  • Guinot Face and Body¬† Diploma
  • Aromatherapy Associates Diploma
  • Bare Escentuals Mineral Make up Diploma
  • Clarins Face and Body Diploma
  • Decleaor Face and Body Diploma
  • Dermalogica
  • IPL Intense Pulsed Light Hair Removal, Skin Rejuvenation & Acne Diploma
  • Jessica Manicure & Pedicure Diploma
  • Creative Nail enhancements Diploma
  • Cal Gel Nail enhancements Diploma

Image of Louise, City Retreat







Louise Snowdon
Front of House Manager


Image of Amy, City Retreat







Amy Holdsworth
Team Manager


Danielle - Senior Beauty Therapist at City Retreat







Danielle Childs
Principle Therapist


Image of Tina at City Retreat







Tina Handleigh-Brewis
Principle Therapist


Image of Jemma at City Retreat







Jemma Thompson
Senior Therapist


Caroline Harrison, City Retreat, Jesmond

Caroline Harrison
Senior Therapist
Currently on Maternity Leave


Image of Analisa at City Retreat







Anelisa Patron Victorelli
Beauty Therapist


Image of Emily at City Retreat







Emily Fisher
Beauty Therapist


Image of Lucy Rider at City Retreat







Lucy Rider
Beauty Therapist


Image of Clare at City Retreat







Beauty Therapist


Image of Nicolle at City Retreat







Nicolle Hilpert
Beauty Therapist


Image of Ann Oliver - Semi Permanent Make Up Specialist







Anne Oliver-Harvey
Semi Permanent Make-up Specialist


Image of Hollie Ellis, Brand and Marketing Manager for City Retreat







Hollie Ellis
Brand & Marketing Manager