Reviews

42 reviews with an average rating of 5.0
Alan Johnson
Went to city retreat for a relaxing sauna ,steam room and massage visit . A well organised visit...
Gemma Meek
This was my first visit to the city retreat in Jesmond. I would definitely return.
Sarah Mitchell
Amy gave the best back, shoulder & scalp massage! She was so professional from start to end!
Leanne Robson
Myself and my husband had the most relaxing day today, the staff were so friendly and attentive.
melanie byers
My daughter and I loved our visit to the spa with the sauna and steam room - such a lovely place to relax before our massage. The hot stone massage was amazing and Amy took care to ensure she was applying the right amount of pressure for me. All the staff were so friendly and welcoming, and did everything to ensure we had a great experience. We will definitely be returning!
Charlotte George
Nice relaxing atmosphere. The girls are all lovely feel totally blisses out after a afternoon being pampered from head to toe. Gel nails are perfect my pedicure and massage was devine
David Scullion
Just had the most relaxing 90 mins of my life. Absolutel heaven. Didn't want it to end. Feel as fresh as a daisy now
Jennifer Kenny
Emma L was lovely, helpful and made me feel really at ease during my first visit to her today. She gave me some lovely tips and tricks for my skin after my facial and then did some gorgeous nails. I will definitely be going back! Thank you!
Julie Crumbley
Excellent Covid precautions which didn’t spoil our enjoyment of a wonderful pampering facial this afternoon
Stephanie Radford
Abbi was absolutely wonderful, personalised and Covid appropriate service
Nicola Johnson
I always find Tina excellent. She’s friendly and does a fab job.
Debbie Brown
Beautiful relaxing facial, lovely spa & very friendly staff. Will definitely be back
H Wright
The staff were amazing and the spa experience ran like clockwork, despite the current ‘unprecedented’ circumstances. Beautiful place, so pleased to have discovered this little gem and will be back post lockdown for sure
Alexandria Oxo
Huge thank you to Lesley all the girls at City Retreat Just had the nicest massage I’ve ever had by Abby. All the girls were so lovely and welcoming and Abby really paid attention to my problem areas during the massage. Couldn’t recommend any more
Dylan Brewis-Handleigh
Best Spa and Beauty salon I have ever been to
Christine Tabb
nice atmosphere lovely reception and very pleasant and the tratments i had were really relaxing and safe.
Sarah Crimmens
Lovely staff, amazing massage, very safe & clean environment. Thank you again.
Iqra Ahmed Tahir
I love coming to City Retreat for my pamper. All the girls are fantastic & so professional. In particular, I’d like to mention Emma L. She is such an experienced therapist when it comes to waxing, forever putting me at ease & always doing a thorough job. Sophie is my absolute favourite for massage, her hands are magic! Can’t wait for my next appointment x
Traci Meeder
Natalie genuinely listened to my skin concerns and chose products for my facial accordingly. It was so relaxing! Afterward, she explained what products she recommended and how they worked, and then she took the time to answer all my questions! It was a great experience.
Paulie Martin
I have been visiting City Retreat for several years. The staff are all lovely and very professional. They offer a wide range of treatments. At the present time, you are asked not to arrive early for your appointment so as to avoid too many people sitting about. You sanitise your hands and have your temperature taken on arrival. You are then shown to the treatment room. The staff are wearing masks and face shields and clients also need to wear a mask. I felt very safe whilst at the salon.
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