Award-Winning Leadership

Lesley Caster Award-winning Salon Owner in Newcastle

A New Chapter in My Professional Journey

After more than two decades of entering, reaching finals, and winning at the Professional Beauty Awards, I am incredibly proud to share a new milestone in my career. This year, I have stepped into the role of judge for the Professional Beauty Awards 2026.

For over 20 consecutive years, City Retreat has been recognised at the highest level within the beauty and spa industry. During that time, we have proudly achieved finalist status year after year and brought home six prestigious awards. These moments have been deeply meaningful, not only for me personally but for the entire City Retreat team and the wonderful clients who trust us every day.

However, you cannot compete and judge in the same year. So after much reflection, I felt the time was right to step back from entering and instead support the industry from a new perspective.

Judging the Professional Beauty Awards: Supporting Industry Excellence

Judging has already proven to be an inspiring experience. I have witnessed the passion, innovation, and dedication that continue to shape the future of the beauty and spa industry.This experience has reinforced something I have always believed: true excellence comes from consistency, care, and a genuine commitment to client wellbeing.

Stepping into this role allows me to contribute to professional standards while continuing to uphold the high level of service City Retreat is known for.

Award Winning City Spa team in Newcastle

What This Means for Clients Visiting City Retreat Spa in Newcastle

While my role evolves, our mission remains unchanged. At City Retreat Salon & Spa Newcastle, we remain committed to delivering exceptional treatments, advanced skincare expertise, and a calm, welcoming environment.

Being invited to judge at a national level reflects the professionalism, expertise, and reputation we have built over many years. More importantly, it confirms our commitment to staying at the forefront of the industry.

For our clients, this means:

award-level standards
advanced treatment knowledge
commitment to excellence
trusted professional expertise

When you visit City Retreat, you experience a spa recognised for quality, results, and care.

Why Industry Recognition Matters When Choosing a Spa in Newcastle

Choosing a spa is about trust, professionalism, and results. Industry recognition offers reassurance that treatments are delivered to the highest standards.

Our continued involvement at national award level ensures we remain informed, innovative, and aligned with the latest advancements in skincare, wellness, and spa therapy.

This commitment allows us to bring the very best techniques, treatments, and expertise back to our clients in Newcastle.

Gratitude, Growth and Looking Ahead

I feel incredibly grateful for the journey so far and for the team who make City Retreat what it is. Their passion and dedication inspire me every day.

I am equally thankful to our loyal clients who have supported us through every stage of our growth.

As I begin this new chapter, I look forward to continuing to raise standards, champion excellence, and bring fresh insight back to the spa.

Thank you for being part of our story.

Lesley x

Why is City Retreat Spa Newcastle award-winning?

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City Retreat has achieved national recognition for over 20 years, reflecting excellence in treatments, client care, and professional standards.

Why does industry recognition matter when choosing a spa?

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Awards demonstrate expertise, professionalism, and consistent high standards, helping clients feel confident in their choice.