Christmas & New Year Opening Hours 2025

Get ready for a cosy and calm festive season. We kindly recommend booking appointments early, as this is one of our busiest times of year and we don’t want you to miss your well deserved relaxation.

Book your December appointment online now!

Jesmond: 0191 281 9222
Gosforth: 0191 213 0058
Grey Street: 0191 230 3000

City Retreat Jesmond & Gosforth

Christmas Eve (Wednesday 24th Dec) - Open until 2:00pm

Christmas Day (Thursday 25th Dec) - Closed

Boxing Day (Friday 26th Dec) - Closed

Saturday 27th – Tuesday 30th December - Open as usual (normal operating hours)

New Year’s Eve (Wednesday 31st Dec) - Open until 2:00pm

New Year’s Day (Thursday 1st Jan) - Closed

From Friday 2nd January - Open as usual

City Retreat Grey Street

Open reduced hours until further notice:

Thursday 10:30am – 4:30pm
Friday 10:00am – 6:00pm
Saturday 10:00am – 5:00pm

Christmas Closure Dates – Grey Street Only

Sunday 21st December - Closed for Christmas

Saturday 27th December - Open 10:00am – 5:00pm

Sunday 28th December – Thursday 1st January  - Closed

Friday 2nd January - Re-opens and continues on reduced schedule

Christmas Gift Vouchers 

If you would like to purchase a Christmas Gift Voucher for any of our salons please contact our Jesmond Salon where you can be advised of our open hours at each salon and book a suitable time to collect your Gift Vouchers.

Don't forget you can order your Christmas Gift Vouchers online or over the telephone and we can email them or post out one of our lovely Gift Cards out to you in time for Christmas.