Reviews
Average rating of 5* out of 5*
262 reviews with an average rating of 5.00
Pip Harrison
Cienna was the perfect massage therapist! She was clearly experienced and was professional throughout. I was left feeling totally relaxed. She was delightful to chat with which added to the whole experience. Thank you so much Cienna - I shall return!
Alex Russell
Really lovely experience
Amy was excellent - very friendly and her foot massage was super relaxing. Thank you!
Charlotte Currie
Perfect manicure and pedicure as always.
Natalie Stouph
I really enjoyed my treatments today. I had a hot stone back massage and a nourish facial. My skin feels lovely and soft and cleansed. Maddison made a great job of getting rid of a lot of knots in my my shoulders. She was also friendly, as well as knowing when I wanted some quiet relaxation time. Thank you!
Lesley Milburn
Lovely relaxing massage by Beth much appreciated
jennifer greig
Amy was very welcoming to a new client - thorough and efficient facial with massage - look forward to repeating the great experience.
Pamela Miller
First time having a gel nail pedicure and I couldn’t be more delighted.
My feet look and feel amazing.
Cienna is a fabulous therapist, I’ll definitely be returning.
Abbi Poskitt
Couldn’t thank Amy enough for my pregnancy massage yesterday it was just what I needed. I can’t wait for my next one
Deborah Walton
Has the deep tissue back, neck, shoulder and scalp massage today with Amy and it was honestly the best massage I’ve ever had. She explained everything before hand and made sure I was comfortable with the pressure. Just an all round lush experience. Thank you!
Haneen Amer
Brought my mum here for her birthday and I’ve never seen her so happy and relaxed, I thank all the girls at City Breaks for providing us with 5 star service from the moment we entered the doors. All 3 of us thoroughly enjoyed ourselves in the facilities and the massage was just perfect. Yous really made my mum’s day, thank you
Sally Cram
My therapist was fantastic and explained everything in detail before each treatment while also checking on me throughout each too so I got the best experience possible
I had a hot stone message and LED facial treatment
I'll be booking again!
Jo Richardson
Maddison gave an excellent massage; the pressure was absolutely perfect and left me feeling refreshed and relaxed.
Alanna Armstrong-McCarroll
My Neom treatment from Emma was amazing she listened to what my body needed and made sure I had a relaxing tranquil experience leaving me floating on air and having amazing nights sleep.
Mandy
Fabulous, came in after a very stressful morning, all of my stress just melted after the superb massage and amazing facial by Caitlin. Great massage, wonderful facial, my skin looks and feels amazing - the perfect pre-holiday treat! I will definitely return to City Retreat and look forward to using my Elemis Goodies which Caitlin recommended for me . Thank you so much!
Yasmin Mohammed
Had a spa day given to us as a present and we had a lovely experience at the City Retreat. It was one of the most relaxing spa days I have had. The treatment rooms we used were so relaxing. Sauna and steam room were great. The massage was one of the best I have had. Loved every minute. Really felt relaxed and I look forward to going back. Thank you to everyone.
Ginny Younger
Fabulous afternoon in the spa suite with my mum. Fruit platter and fruit juice provided alongside a lovely glass of fizz. Treatment was fab and the team were lovely and attentive.
Emily Robinson
Had my first ever massage here and it truly could not have been a better experience! The staff were so friendly and welcoming, the whole facility was very clean and tidy, and the treatment was 10/10. Can’t recommend highly enough 🙂
Christopher John Summerly-Smith
I had a hot stone full body massage, the whole experience from start to finish was incredible. The staff on reception were so welcoming. The therapist who carried out my treatment was extremely professional, explaining how the treatment would work and what to expect. The room was stunning, so warm and incredibly relaxing, the temperature and lighting was perfect. The massage was genuinely the best I have ever had, the whole process was so relaxing and enjoyable. The therapists was clearly very experienced and passionate about what she does as it clearly showed. Overall a fantastic experience, one I have told everyone about. I will most certainly be back and can't recommend City Retreat enough it's above and beyond anywhere else I have been.
Anne Simpson
Visited City Retreat to get my nails done for the first time there. Although more than what I’ve paid in the past, definitely worth it! So, so happy with them. Cienna was a delight and made me feel very relaxed and comfortable and did a great job with my nails too. Highly recommend.
Ashleigh Johnston
My husband and I have just visited for a facial and massage and they were both incredible. We had both Beth’s doing our treatments and both were very professional and knowledgeable. We thoroughly enjoyed our treatments and cannot wait to come back. Thank you so much!
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