Reviews

Average rating of 5* out of 5*

273 reviews with an average rating of 5.00
Keith Anderson
Left city retreat feeling so refreshed and relaxed after my back, head and neck massage
Leonard
The top to toe package was amazing! Grace is an excellent and highly skilled beauty therapist. I felt completely pampered and more relaxed than I’ve been in a very long time.
Angela Allen
Skin treatments, Massage
Najat El Habziz
This was my first time at City Retreat and I had an amazing time. Helen looked so well after me and she did an outstanding job. I had a full body massage and manicure and pedicure. Thank you Helen for looking after me and giving me a great experience. Helen has truly magic hands! Thank you Helen.
Charlotte Currie
Came in feeling stressed and overwhelmed with wedding planning details, left feeling so relaxed with glowing skin. I wish I could have a facial with Catherine every week!
Sue Coldbeck
A lovely few hours to spend on myself! Thank you Cienna!
Andrew Richardson-Brown
Skin treatments
Elain Alex
My first time visiting Jesmond City Retreat and I will definitely be returning. Catherine welcomed me warmly and when shown to our treatment room she provided me with a detailed itinerary for my appointment. The room was the perfect temperature, with relaxing decor, mood lighting with traditional spa background music. I thoroughly relaxed under the warm towels for a full body scrub and drizzling of oils which invigorated muscles and skin perfectly. A wonderful light facial scrub was followed by a well pressurised hot shower and a final drizzling of body oils. Catherine made me feel relaxed and completely pampered.
Olga
I had a lovely time at Jesmond for my signature spa afternoon. Everyone was lovely and the massage was just what I needed.
Keith
Left city retreat feeling so refreshed and relaxed after my back, head and neck massage.
Canni
Thoroughly enjoyed and Helen was lovely. Thank you!
Pip Harrison
Cienna was the perfect massage therapist! She was clearly experienced and was professional throughout. I was left feeling totally relaxed. She was delightful to chat with which added to the whole experience. Thank you so much Cienna - I shall return!
Alex Russell
Really lovely experience Amy was excellent - very friendly and her foot massage was super relaxing. Thank you!
Charlotte Currie
Perfect manicure and pedicure as always.
Natalie Stouph
I really enjoyed my treatments today. I had a hot stone back massage and a nourish facial. My skin feels lovely and soft and cleansed. Maddison made a great job of getting rid of a lot of knots in my my shoulders. She was also friendly, as well as knowing when I wanted some quiet relaxation time. Thank you!
Lesley Milburn
Lovely relaxing massage by Beth much appreciated
jennifer greig
Amy was very welcoming to a new client - thorough and efficient facial with massage - look forward to repeating the great experience.
Pamela Miller
First time having a gel nail pedicure and I couldn’t be more delighted. My feet look and feel amazing. Cienna is a fabulous therapist, I’ll definitely be returning.
Abbi Poskitt
Couldn’t thank Amy enough for my pregnancy massage yesterday it was just what I needed. I can’t wait for my next one
Deborah Walton
Has the deep tissue back, neck, shoulder and scalp massage today with Amy and it was honestly the best massage I’ve ever had. She explained everything before hand and made sure I was comfortable with the pressure. Just an all round lush experience. Thank you!
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